“Customer Success is where 90% of the revenue is.” — Jason Lemkin, SaaStr One thing I’ve learned in my years working in Customer Success, especially in tech, is that great...
Imagine trying to host a house party without knowing your guests’ preferences. Do they like music loud or soft? Are they into pizza or burgers? Are they vegans? What about...
Introduction In the world of customer success and product development, there’s a debate that never seems to go away: Customer First or Product First? As a customer success professional, I’ve...
Customer Success is more than just Problem Solving (But that’s the job Too!)Picture this: You’re on your break enjoying a quiet moment when your phone buzzes. It’s a customer message...
My recent weekend Trip to Montenegro was an unforgettable adventure filled with laughter, thrilling activities, and relaxing moments. It was kinda four days but 3 nights, lol; and I spent...
Moving to the UK from Nigeria and paying my bills in the UK as a student was super tough. Before I came here, I had three good jobs back home...
My trip to Stoke-on-Trent was a beautiful adventure filled with laughter, good vibes, good food, and super fun experiencessss. Visiting Stoke-on-Trent wasn’t exactly planned but it turned out to be one...
Anyone that knows me well, would know that I am naturally talkative. Lol. I am most likely the loudest and the most outspoken person you’ll meet in a room, but...
I said I was going to drop how much I spent on my relocation. Sorry, I haven’t dropped anything for a while, been hella busy!! So, I’ll get right into...
Hey, how are you doing? hope you are fine cos me, I’m not. I got Covid. Yea, I’m not a 100 yet, but I’m much better. So the last story...
